Shipping Information

Delivery within Qatar

• Free delivery on all orders within Qatar
• Same-day delivery available for orders placed before 2 PM (Doha area)
• Standard delivery: 1-2 business days
• White-glove delivery service available upon request
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International Shipping

• We ship to GCC countries and select international destinations
• Shipping rates calculated at checkout based on destination
• Delivery time: 3-7 business days (GCC), 7-14 business days (International)
• All duties and taxes are the responsibility of the recipient
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Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return process.

Return Conditions

• Items must be returned within 14 days of delivery
• Items must be unworn, unwashed, and in original condition
• All original tags and packaging must be intact
• Proof of purchase is required
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Non-Returnable Items

• Items marked as "Final Sale"
• Personalized or customized items
• Intimate apparel and swimwear (for hygiene reasons)
• Items that have been altered
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How to Return

1. Contact our customer service team at [email protected]
2. Receive your return authorization and prepaid shipping label
3. Pack your items securely with all original packaging
4. Drop off at the nearest courier location
5. Refund processed within 5-7 business days after inspection